Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders placed through our online store. Our offers are directed exclusively at private consumers, in accordance with New Zealand and EU consumer protection laws.

2. Vendor Information

Seller: Murder Menu Limited
NZBN: 9429052988004
Company Number: 9357459
Registered Office: 78 Judge Richardson Drive, Auckland, New Zealand
Phone: +64 (0) 28 430 9046
Email: murdermenunz@gmail.com

This is a limited liability company under New Zealand law. Liability is limited to the assets of the company.

3. Products & Contract Formation

We offer both physical and digital products (e.g. murder mystery games).
By clicking the “Order” button, you submit a binding offer to purchase. A contract is concluded only when you receive an order confirmation by email.

4. Prices & Payment

All prices are listed in [insert currency] and include VAT where applicable.
Accepted payment methods: credit card, PayPal, Stripe, or manual bank transfer.
Orders paid via manual transfer are processed only after full payment has been received.

5. Delivery & Shipping

• Physical products are shipped to addresses in New Zealand and Germany.

• Digital products are delivered immediately via email or download link after payment is confirmed.

6. Right of Withdrawal

Digital products:
The right of withdrawal expires once the download has started.
By purchasing, you expressly agree that the contract is fulfilled upon download and you waive your statutory right of withdrawal.

Physical products (EU customers):
EU customers have the right to withdraw from the contract within 14 days of delivery. For details, see our [Cancellation Policy].

7. Returns & Exchanges

• Digital products are non-refundable and cannot be exchanged.

• For physical goods, statutory warranty rights apply. Returns are accepted only for defective items or with prior written agreement.

8. License & Use

All content is protected by copyright.
Use is limited to private, non-commercial purposes only.
Reproduction, sharing, resale, or commercial use is strictly prohibited without our written permission.

9. Liability

We are liable only for intent and gross negligence.
No liability is accepted for damages resulting from misuse or improper handling of our products.

10. Governing Law & Jurisdiction

The law of the consumer’s country of residence shall apply.
Where legally permitted, the place of jurisdiction is Auckland, New Zealand.

11. Trademark and Copyright Notice

The name "Murder Menu" and all related content (including texts, artwork, audio, layouts, and gameplay mechanisms) are protected by copyright.
The trademark "Murder Menu" is registered or claimed in New Zealand and Germany.

Use, reproduction, or distribution of this content is permitted only for private, non-commercial purposes.
Any commercial, public, or international use – particularly the use of the name "Murder Menu" – is strictly prohibited without prior written consent, even in countries where the trademark is not (yet) registered.

Infringements may result in civil or criminal legal action.